Awards & Accreditation
DistinctionThe awards and recognition we receive are a testament to our commitment to caring.
At EmpRes, we measure our success by the lives we touch and in the care we provide for our residents and patients. Awards we’ve received are humbling affirmations by our peers, the state, and industry trade organizations for a job well done. We are proud to recognize the people on our teams who help us achieve excellence.
Location Awards
CMS Star Quality Ratings
Quality Initiative Recognition
AHCA Bronze Award
AHCA Silver Award
A Great Place to Work
Pinnacle Customer Experience
U.S. News Best Nursing Homes
Advancing Excellence Campaign
McKnights Tech Awards
CMS Star Quality Ratings
STAR QUALITY RATINGS
CENTERS FOR MEDICARE AND MEDICAID SERVICES
Every month, the Centers for Medicare and Medicaid Services (CMS) uses a Five-Star Quality Rating System to rank skilled nursing facilities—with one star being the lowest possible score and five being the highest—based on information from Health Care Inspections, Nurse and RN Staffing, and Quality Measures. EmpRes locations strive to achieve a 4-star or 5-star rating.
5-STAR LOCATIONS:
- Buena Vista Healthcare
- Missoula Health and Rehabilitation Center
- Hot Springs Health and Rehabilitation Center
- Prairie View Healthcare Center
- The Dalles Health and Rehabilitation Center
4-STAR LOCATIONS:
Quality Initiative Recognition
THE QUALITY INITIATIVE RECOGNITION PROGRAM
THE AMERICAN HEALTH CARE ASSOCIATION (AHCA)
The Quality Initiative Recognition Program is designed to recognize AHCA nursing center members that demonstrate the attainment of four or more of the AHCA Quality Initiative goals related to decreasing turnover, customer satisfaction, improving discharge back into the community, decreasing hospital readmissions, increasing functional outcomes, and more!
2020 Quality Initiative Award Recipients:
TIER 4 WINNERS
TIER 3 WINNERS
- Central Montana Nursing and Rehabilitation Center
- Enumclaw Health and Rehabilitation Center
- Frontier Rehabilitation and Extended Care Center
- Granite Rehabilitation and Wellness
- Hot Springs Health and Rehabilitation Center
- Katherine Healthcare
- La Grande Post Acute Rehab
- Livingston Health and Rehabilitation Center
- Milton Freewater Health and Rehabilitation Center
- North Cascades Health and Rehabilitation Center
- Ormsby Post Acute Rehab
- Palisade Healthcare Center
- Rawlins Rehabilitation and Wellness
- Royal Park Health and Rehabilitation
- Seattle Medical Post Acute Care
TIER 2 WINNERS
- Buena Vista Healthcare
- Fountain Springs Healthcare Center
- EmpRes Hillsboro Health and Rehabilitation Center
- Missoula Health and Rehabilitation Center
- Riverview Healthcare Center
- Royal Park Health and Rehabilitation
- Sage View Care Center
- The Dalles Health and Rehabilitation Center
- Thermopolis Rehabilitation and Wellness
TIER 1 WINNERS
AHCA Bronze Award
AHCA BRONZE AWARD
COMMITMENT TO QUALITY
The National Quality Awards are presented annually by the American Health Care Association (AHCA) and National Center for Assisted Living (NCAL) to recognize long-term care providers that demonstrate excellence in performance. Recipients of the BRONZE AWARD demonstrate their commitment to improving care and services to meet the highest expectations and standards.
2022 BRONZE AWARD RECIPIENTS:
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2021 BRONZE AWARD RECIPIENTS:
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2020 BRONZE AWARD RECIPIENTS:
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- Firesteel Healthcare Center (2020)
- Fountain Springs Healthcare Center (2020)
- Gardnerville Health and Rehabilitation Center (2020)
- Hot Springs Health and Rehabilitation Center (2020)
- Livingston Health and Rehabilitation Center (2020)
- Missoula Health and Rehabilitation Center (2020)
- Sage View Care Center (2020)
- The Dalles Health and Rehabilitation Center (2020)
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AHCA Silver Award
AHCA SILVER AWARD
ACHIEVEMENT IN QUALITY
The National Quality Awards are presented annually by the American Health Care Association (AHCA) and National Center for Assisted Living (NCAL) to recognize long-term care providers that demonstrate excellence in performance. The SILVER AWARD recognizes a significant achievement in the journey towards performance and resident focused excellence.
SILVER AWARD RECIPIENTS:
A Great Place to Work
A Great Place to Work
EmpRes Healthcare Management
Americana Health and Rehabilitation Center
Cascade Valley Assisted Living and Memory Care
Missoula Health and Rehabilitation Center
Pahrump Health and Rehabilitation Center
Prairie View Healthcare Center
Shepherd of the Valley Rehabilitation and Wellness
Thermopolis Rehabilitation and Wellness
Wind River Rehabilitation and Wellness
Great Place to Work Certification leverages 30 years of research to quantify the current state of your workplace culture and show you how it compares to the best in the world. The certification process gathers and evaluates employee feedback and recognizes companies who have built high-trust, high-performance company cultures.
Pinnacle Customer Experience
PINNACLE AWARD
CUSTOMER EXPERIENCE
Pinnacle conducts thousands of monthly surveys in order to establish a comprehensive review of skilled nursing facilities that will determine the quality of their products and services. In order to qualify for Pinnacle’s industry standard awards, clients must achieve a cumulative Best in Class customer satisfaction rating across a calendar year.
2023 PINNACLE AWARD RECIPIENTS:
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- Americana Health and Rehab
- Buena Vista Healthcare Center
2021 PINNACLE AWARD RECIPIENTS:
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- Prairie View Healthcare
- Wheatcrest Hills Healthcare
- Buena Vista Health and Rehabilitation
- Riverview Healthcare
- Hot Springs Health and Rehab
- Livingston Health and Rehab
- Polson Health and Rehab Center
- Fountain Springs Healthcare Community
- Sage View Care Center
- The Dalles Health and Rehabilitation Center
- Heartwood Avenue Healthcare
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2020 PINNACLE AWARD RECIPIENTS:
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- Sage View Healthcare
- Prairie View Healthcare
- Polson Healthcare
- North Cascades
- Hot Springs
- Heartwood
- Fountain Springs
- Central Montana
- Buena Vista
U.S. News Best Nursing Homes
BEST NURSING HOMES
U.S. NEWS & WORLD REPORT
U.S. News has updated the methodology used to evaluate nursing homes to ensure that the designation of “Best Nursing Home” is given only to those homes that demonstrate appropriate use of key services and consistent performance in quality measures. To qualify as a “Best Nursing Home” facilities had to earn an average rating of 4.5 out of 5 during 10 months of federal reports and consistently meet performance standards set by U.S. News, such as earning at least a 4 in the CMS overall rating for all 10 months.
2020 U.S. News Best Nursing Homes – Long Term Care
2020 U.S. News Best Nursing Homes – Short Term Care
Advancing Excellence Campaign
ADVANCING EXCELLENCE IN AMERICA’S NURSING HOMES
NATIONAL NURSING HOME QUALITY IMPROVEMENT CAMPAIGN
The National Nursing Home Quality Improvement (NNHQI) Campaign exists to provide long term care providers, consumers and their advocates, and quality improvement professionals with free, easy access to evidence-based and model-practice resources to support continuous quality improvement. The Campaign promotes focus on individuals’ preferences, staff empowerment, and involving all staff, consumers, and leadership in creating a culture of continuous quality improvement. To learn more about the campaign, visit: www.nhqualitycampaign.org.
CAMPAIGN MEMBERS:
McKnights Tech Awards
McKnights Tech Awards
Building Bridges Category
Building Bridges Winner
“In the division’s Building Bridges category, EmpRes Healthcare of Vancouver, WA, achieved Gold for its use of Accushield technology. The technology helps alleviate the need to staff employees at facility entrances.
The kiosk and mobile app enabled self-screening and the capture of valuable data used for other processes. EmpRes estimates a savings of more than 45,000 labor hours and just over $135,000 in labor dollars through its use of Accushield. ” (McKnights, 2022)