The National Quality Awards are presented annually by the American Health Care Association (AHCA) and National Center for Assisted Living (NCAL) to recognize long-term care providers that demonstrate excellence in performance. Recipients of the BRONZE AWARD demonstrate their commitment to improving care and services to meet the highest expectations and standards.
Customers were asked to evaluate several aspects of their received services. From the results of these interviews, Pinnacle has determined that Americana Health and Rehabilitation has qualified for a Pinnacle Customer Experience Award™ in the following service area:
Dignity and Respect
The Customer Experience Award™ is awarded to care providers who have achieved best-in-class customer satisfaction standards within their peer group.
Every month, the Centers for Medicare and Medicaid Services (CMS) uses a Five-Star Quality Rating System to rank skilled nursing facilities—with one star being the lowest possible score and five being the highest—based on information from Health Care Inspections, Nurse and RN Staffing, and Quality Measures. EmpRes locations strive to achieve a 4-star or 5-star rating.
Quality Care in Longview, WA
At Americana Health and Rehabilitation Center, we provide a continuum of care that bridges the gap between hospital and home. Whether you are in need of short-term rehabilitation or long-term care, our team works to help you recover and return home. We want to empower you to meet your goals and regain your quality of life.
Americana Health and Rehabilitation Center
There is no substitute for a meaningful career. Join us today!
We pride ourselves in setting standards for excellence and strive to provide the highest quality care to our patients and residents. If you’re looking for more than just a job, explore our career opportunities. You’ll find work that is challenging and rewarding, maximizing your strengths and skills while making a difference in the lives of others.
Who is EmpRes?
Nine states. More than five thousand employees. One EmpRes Family.