DUE TO INCREASED CALL VOLUME, YOU MAY EXPERIENCE LONGER THAN NORMAL WAIT TIMES WHEN CALLING OUR CENTERS. THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING.
All non-essential visitors are currently prohibited from entering our Centers. Essential visitors include doctors, nursing, healthcare contractors, government officials, or x-ray techs. Family of residents who are near end of life are permitted to visit. For the time being, we are encouraging visitors to contact loved ones by telephone or video. If you have any questions or would like to discuss this issue further, please call:
EmpRes Healthcare Information Hotline
1-855-931-1341
7 Days a Week, 8:00am – 8:00pm PST (0800 – 2000 PST)
EmpRes Healthcare is committed to ensuring the safety of our employee-owners, residents, patients, and visitors. We are committed to staying up to date with the latest state health department and CDC recommendations for protecting our residents and staff.
“My dad has [been a Resident at EmpRes] since January 2019. The care he receives there is wonderful. Each day when they enter the building they put their best foot forward and put their personal lives on hold to care for my dad and others.
The communication is beyond any expectation anyone could possibly have. At the first sign of the Coronavirus pandemic, I received a phone call (ON A SATURDAY) to advise me of the actions they were taking to keep my dad and others safe. Then, two days later, I received the same message via US postal mail. Then a couple of days later I received another phone call to advise me of further actions they were taking. Then just yesterday I received the recorded call from EmpRes.
I have respected efforts to keep everyone as safe as they can and have not visited my dad in person. I don’t need to worry about him because of the care he gets. They have offered to make SKYPE available to me and he is always free to use the Center phone to contact me and vice-versa.
Thank you to everyone in your organization who do what you do each day to provide care for folks like my dad.”
Family of a Resident
Firesteel Healthcare Center
Buena Vista Healthcare is a proud recipient of the 2019 Pinnacle Customer Experience Award, ranking in the top 15% of long-term and post-acute care providers nationwide.
Buena Vista Healthcare is also proud to congratulate Executive Director Tyson Luu, recipient of Washington Health Care Association’s 2019 Skilled Nursing Facility Administrator of the Year Award. This award recognizes Tyson for his outstanding work as an executive director, his innovation and achievement, and commitment to providing high quality, person-centered care.
These awards demonstrate to current and future residents our continued dedication to providing the very best healthcare services available.
Quality Care in Colville, WA
Buena Vista Healthcare is a full-service care center. Situated outside town in a pastoral setting, our patients benefit from our unique skilled nursing facility. Whether you are in need of short-term rehabilitation or long-term care, our team works to help you recover and return home. We want to empower you to meet your goals and regain your quality of life.
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We pride ourselves in setting standards for excellence and strive to provide the highest quality care to our patients and residents. If you’re looking for more than just a job, explore our career opportunities. You’ll find work that is challenging and rewarding, maximizing your strengths and skills while making a difference in the lives of others.
Who is EmpRes?
Seven states. More than five thousand employees. One EmpRes Family.