Every month, the Centers for Medicare and Medicaid Services (CMS) uses a Five-Star Quality Rating System to rank skilled nursing facilities—with one star being the lowest possible score and five being the highest—based on information from Health Care Inspections, Nurse and RN Staffing, and Quality Measures. EmpRes locations strive to achieve a 4-star or 5-star rating.
Customers were asked to evaluate several aspects of their received services. From the results of these interviews, Pinnacle has determined that Hot Springs Health and Rehab Center has qualified for a Pinnacle Customer Experience Award™ in the following service areas:
Nursing Care, Individual Needs, Laundry Service, Communication from Facility, and Admission Process.
The Customer Experience Award™ is awarded to care providers who have achieved best-in-class customer satisfaction standards within their peer group.
Serving the community for 60+ years!
At Hot Springs Health and Rehabilitation Center, we provide a continuum of care that bridges the gap between hospital and home. Our hilltop location with a panoramic view of the valley is a great spot for patients. Whether you are in need of short-term rehabilitation or long-term care, our team works to help you recover and return home.
Hot Springs Health and Rehabilitation Center
There is no substitute for a meaningful career. Join us today!
We pride ourselves in setting standards for excellence and strive to provide the highest quality care to our patients and residents. If you’re looking for more than just a job, explore our career opportunities. You’ll find work that is challenging and rewarding, maximizing your strengths and skills while making a difference in the lives of others.
Who is EmpRes?
Nine states. More than five thousand employees. One EmpRes Family.