Customers were asked to evaluate several aspects of their received services. From the results of these interviews, Pinnacle has determined that Aspen Grove Assisted Living has qualified for a Pinnacle Customer Experience Award™ in the following service areas:
Overall Satisfaction, Variety of Food/Menu Choices, Cleanliness, Response to Problems, Dignity and Respect, Communication, Activities, Move-In Process, Recommend to Others, and Overall Customer Experience.
The Customer Experience Award™ is awarded to care providers who have achieved best-in-class customer satisfaction standards within their peer group.
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Aspen Grove Assisted Living
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Nine states. More than five thousand employees. One EmpRes Family.