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Symptom Management

Eden Hospice understands that the experience of someone diagnosed with end-stage cardiac disease is very different than that of someone with cancer or pulmonary disease. That’s why we offer symptom management to control symptoms and promote comfort. No matter what the disease or diagnosis, we believe in improving the quality of life when quantity is limited.

Our medical directors focus on symptom management and will work with your primary doctors to order appropriate medications. Our philosophy embraces the idea of relieving your pain and other symptoms so that you are in control of your own comfort. Our goal is to make a patient as comfortable as possible.

Supplies & Equipment

Hospice home care medical equipment can drastically improve the quality of life of those with life-limiting illnesses. Eden Hospice will manage the ordering and delivery process of the necessary equipment.

Medical equipment can:

• Improve Mobility
• Make breathing easier
• Improve your quality of sleep and help reduce pain

Eden Hospice will provide you with the supplies and medical equipment related to the hospice diagnosis, including:

• Respiratory equipment including oxygen and CPAP, BIPAP and nebulizers
• Walkers
• Crutches
• Wheelchairs
• Bathroom and shower aids
• Hospital beds

Respite Care

Respite care is provided to you when your family/caregivers need time away. Patients are placed in a contracted facility for a length of time in accordance with plan benefits (typically up to 5 days). The contracted facility will provide care with the hospice interdisciplinary members to continue making visits and maintain emergency/crisis availability.

Respite care for your caregiver may help prevent:

• Burn-out
• Depression
• Stress, Illness, and Reduced Immunity due to Lack of Sleep

Bereavement Services

Bereavement care is an essential component of hospice care that includes anticipating grief reactions and providing ongoing support for the bereaved for a year or more after your loved one has passed.

Grieving and mourning are normal. You may experience grief as a mental, physical, social, or emotional reaction. Mental reactions can include anger, guilt, anxiety, sadness, and despair. Physical reactions can include sleeping problems, changes in appetite, physical problems, or illness. At Eden Hospice, we are committed to providing information, counseling, and resources for any reaction you may experience.

Each of us takes their own journey through grief and healing. Allow yourself to open up to the idea that not every person experiences and deals with the loss of a loved one in the same way. As there are many cultural and or religious practices supported in communities to help those facing loss, understand that there is no “one way” or “one plan” that can work for everybody.

Hospice bereavement programs focus on:

• Helping family members understand and move forward in the grief process by enabling their expression of thoughts and feelings and helping them identify or develop healthy coping strategies.
• Helping families problem-solve around adjustment issues.
• Providing guidance about decision-making.
• Addressing social and spiritual concerns.
• Assisting survivors to adapt to an environment without the deceased.

Care Transitions Program

For patients transitioning directly from hospital to home, our Care Transitions Program is designed to help you play a more active role in your health care and prevent the likelihood of rehospitalization. This 3-phase journey follows you every step of the way to make sure you are receiving the right level of care to get you back to your highest level of independence and quality of life.

Phase 1:

Your transition coach first visits you in the hospital to arrange a post-discharge home visit and to provide you with a personal health record. This record, which you will be instructed to share with future health care providers, includes a list of your health problems, medications, allergies, and warning signs/symptoms to closely monitor.

Phase 2:

During your post-discharge home visit, which will take place 48-72 hours after your discharge from the hospital, your transition coach will:

• Review your prescribed medications to confirm there are no dangerous interactions.
• Discuss your medication regimen with you.
• Teach you how to effectively communicate your needs to your healthcare professionals.
• Review “red flags” or warning signs/symptoms in your health record, including how to manage them and when to contact a doctor.

Phase 3:

After your home visit, your transition coach follows-up with three telephone calls during the first four weeks after your hospital discharge to make sure you have received necessary medical services, medications, and equipment, and to discuss and answer any questions you may have about recent medical appointments.

Telehealth

Our Telehealth program allows us to provide a superior in-home experience by enabling secure, compliant, reliable and organized communication between patients and their care team. Telehealth connects patients daily to a nurse via the use of next-generation Telehealth and Telemedicine technologies. Telehealth devices measure blood pressure, pulse, weight, oxygen saturation, and blood glucose levels. Information is relayed to our Telehealth nurse, who makes an assessment and coordinates follow-up as needed. If a reading is outside parameters established by the patient’s physician, action is taken. The Telehealth program is proven to reduce hospitalization and emergency room visits while building patient confidence to self-manage their conditions at home.

Real-time patient engagements include:

• Remote Monitoring of Vital Signs
• Medication Reminders
• Secure Video Visits
• Incident Recording
• Event Alerts
• On-Demand Access to Education
• Surveys and Feedback Modules
• Eden Health Provider Access