What does it mean to be Deficiency-Free?
When a center receives a deficiency-free state survey, it means you or your loved one can expect the highest level of care in an optimum environment, which is important when choosing short term rehab or long term care. It means that, during a center’s most recent state inspection, surveyors found zero deficiencies in care, services, or the environment.
Receiving a deficiency-free rating as a result of the state’s rigorous examination is one of top top indicators of excellence, and is the best score a skilled nursing or assisted living facility can receive. It is a merit achieved by only a small number of providers.
Inspections are conducted by the State’s Department of Health Services in accordance with strict guidelines administered by the Centers for Medicare & Medicaid Services. These surveys are conducted on a no-notice basis and evaluate areas including policies and procedures, resident care, quality of care and quality of life, medication administration, medical records, kitchen sanitation, staff competencies, dietary needs, equipment, safety, and overall wellness of the community. Surveyors arrive unannounced and, over period of several days, observe care and procedures and check records for compliance to regulations on care, confidentiality, cleanliness, resident rights, and quality of services. The survey process also includes interviews with residents, residents’ family members, and center employees.
Receiving a deficiency-free is an impressive accomplishment for any nursing home. It means that ALL services provided at a center meet or exceed ALL state and federal standards. It is a distinguished rating that takes an entire team’s effort to achieve. We are incredibly proud of the staff at all our centers that have received this outstanding result!
Skilled nursing homes and assisted living facilities are under increasing regulatory scrutiny with each passing year, but the EmpRes Healthcare Family of Companies continues to strive to meet or exceed the highest levels of quality long term care and rehab therapy for seniors.