COVID-19 Response

Our Proactive Approach

EmpRes Healthcare is committed to staying up to date with the latest state health department and
CDC recommendations for protecting our employee-owners, residents, patients, and visitors.

Per the CDC, State, and Local guidelines, visitation may be restricted. Please contact the center directly to determine visitation guidelines.

To stay up to date on COVID-19 changes at our locations, please download the How’s Mom app on your smartphone. For more information, including how to register, please call us directly.

EmpRes Healthcare COVID19 Email

For questions regarding COVID19:

Action Plan

The well-being of our residents remains our top priority at EmpRes. In addition to the health safety practices we have in place, we’ve taken measures to boost morale, comfort, and engagement for our residents and employees.

While we wish we could answer every question we receive, we are committed to protecting the privacy of our employees and residents.




Employee Education


Survey Findings


Community Support


What is Coronavirus Disease 2019 (COVID-19)?

How does COVID-19 spread?

What Are the Symptoms?

How Can I Protect Myself?

What if I am sick or develop symptoms?

COVID-19 Vaccine

5 Reasons Why

Common Vaccine Questions

Getting Back to Normal

Lead the way!

Protect yourself, your coworkers, your patients, your family and your community

Ways to Help

Thank you for your interest in helping our residents and staff. There are many ways you can offer assistance. Some are listed below, but feel free to reach out to your local Center or Agency for specific needs as well.

We are all coping with our new normal during this COVID-19 pandemic, and life without visitors has changed the experience of our long-term care patients. We have been delighted with the outpouring of support from those in the community who want to bring light and positivity to patients of our skilled nursing centers during this difficult time.

Caring Cards and Flowers

Donate Activity Supplies

Donate Meals to Nurses

Windows of Hope

Post on Our Facebook Message Board

Follow Us On Facebook

COVID-19 Feedback

We Value Your Opinion

Have you experienced a positive response to COVID-19 at one of our EmpRes Healthcare or Eden Health locations? Let us know! Your feedback helps us continue to serve our residents and patients by providing the highest quality care.

COVID-19 Feedback Form

“My dad has [been a Resident at EmpRes] since January 2019. The care he receives there is wonderful. Each day when they enter the building they put their best foot forward and put their personal lives on hold to care for my dad and others.

The communication is beyond any expectation anyone could possibly have. At the first sign of the Coronavirus pandemic, I received a phone call (ON A SATURDAY) to advise me of the actions they were taking to keep my dad and others safe. Then, two days later, I received the same message via US postal mail. Then a couple of days later I received another phone call to advise me of further actions they were taking. Then just yesterday I received the recorded call from EmpRes.

I have respected efforts to keep everyone as safe as they can and have not visited my dad in person. I don’t need to worry about him because of the care he gets. They have offered to make SKYPE available to me and he is always free to use the Center phone to contact me and vice-versa.

Thank you to everyone in your organization who do what you do each day to provide care for folks like my dad.”

Family of a Resident
Firesteel Healthcare Center

News & Press

March 9, 2020

March 3, 2020

March 2, 2020